Links for May 27, 2019

Don Norman on how design fails older consumers

These thoughtless, inappropriate designs are not limited to Apple. New technologies tend to rely on display screens, often with tiny lettering, with touch-sensitive areas that are exceedingly difficult to hit as eye-hand coordination declines. Physical controls are by far the easiest to control–safer too, especially in safety-critical tasks such as driving a car, but they are disappearing. Why? To save a few cents in manufacturing and in a misplaced desire to be trendy. Speech can be a useful substitute for physical controls, though not as helpful as proponents claim.

The Dark Forest Theory of the Internet

This is the atmosphere of the mainstream web today: a relentless competition for power. As this competition has grown in size and ferocity, an increasing number of the population has scurried into their dark forests to avoid the fray.… The dark forests grow because they provide psychological and reputational cover. They allow us to be ourselves because we know who else is there.… They cap the downsides of looking bad and the upsides of our best jokes by virtue of a contained audience.

Janet’s Void: What Actually Happens When * BING *